University of North Carolina at Wilmington     Bachelor of Arts 3.57 gpa          Communications/Japanese

Nagoya University in Japan                             Exchange Student 4.00 gpa       Intercultural Communication

         Assist people internationally learn to speak modern English Conversation. This job was my own creation and I believe it shows that I have initiative and drive in beginning and accomplishing a project with no supervision, and setting goals and priorities. I created a website, marketed the website internationally and gained many satisfied customers.    http://www.onlineeikaiwa.jp

        Coach, manage and ensure the performance and training of personnel who provide the frontline security and protection of air travelers, airplanes and airports.

        Actively supervise screeners, checking their alertness and duty performance, and rotate their duty assignments as necessary to ensure effective, efficient, vigilant, and courteous screening.

        Resolve problems, conflicts, and monitor employees.

        Provide overall supervision for the checkpoint including recording time and attendance, maintaining daily log sheets, and conducting daily screener briefings.

        Coordinate with various staff for operational support activities of the unit; serve as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems.

        Provide administrative support for the department such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries including accounts payable.

        Operate personal computer to compose and edit correspondence and memoranda from dictation, verbal direction, and from knowledge of established department/division policies; prepare, transcribe, compose, type, edit, and distribute agendas and minutes of meetings.

        Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors, which include travel and lodging arrangements.

        Establish, maintain, and update files, databases, records, and other documents; develop and maintain data, and perform routine analyses and calculations in the processing of data for recurring internal reports.

        Sort, review, screen and distribute incoming and outgoing mail; prepare, compose and ensure timely responses to a variety of routine written inquiries.

        Printing, maintenance, and other services. Provide overall supervision for the checkpoint including recording time and attendance, maintaining daily log sheets, and conducting daily screener briefings.

        Responsible for all office administration duties within hub headquarters for five spoke airports.

         Gifted professional with experience in planning, developing, implementing and evaluating personnel and labor relations strategies including policies, programs and procedures to address organization's human resource requirements. Proven track record of effectively managing Human Resources directives within a high turnover environment of 300 + employees within 10 restaurants of a 1500 restaurant group establishment.

         Advised 10 Managers and supervised implementation of changing corporate personnel policies, procedures, compensations and benefits within corporate headquarters.

         Acted as liaison between corporate office in Atlanta and local management executing excellent communication skills for all levels of management and employees.

         Supervised the implementation of marketing strategies and public relations to increase sales and store reputation.

         Identify current and prospective staffing requirements, assist in company hiring process by coordinating internal and external job postings, preparing and posting notices and advertisements, recruiting quality applicants, collecting and screening resumes, arranging interview conferences, making recommendations on hiring decisions and starting salaries; and oversaw termination activities.

         Ensure that documentation is completed for any workers' compensation claims, short-term or long-term disability claims, set up all necessary personnel files and maintains related records.

         Process all salary changes due to merit increases, promotions, bonuses, and pay adjustments.  Ensure that all necessary documents are received, that information is entered into computer database, and forwarded to payroll.